One shared inbox
Every conversation on your WhatsApp Business number lands in one calm, organized inbox your whole team can work from — on web and iOS.
Now in early accessThe WhatsApp inbox
The WhatsApp inbox
your whole team can share.
Lasani turns your existing WhatsApp Business number into a shared team inbox — with assignments, notes, and Coexistence so nobody gives up the app they already know.
Everything is free until 29 November 2026
Free until 29 November 2026 · No credit card · Keep your number
Inbox
All chats
LS
AK
Ayesha K.
2mPerfect, thank you! 🙌
HT
Hassan Trading
12mOrder #4821 shipped
NT
Noor Textile
1hCan we reschedule…
Z(
Zain (assigned)
3hYou: On it 👍
Ayesha K.
Hi! Is the blue one still in stock?
Yes — shipping today. Sharing the link now.
lasani.site/p/blue-04
Built on the official WhatsApp Business Platform
Your number, your data — always
Works alongside the WhatsApp Business app
Before Lasani
One phone. One WhatsApp number. A whole team fighting for it.
- • The phone lives on one person's desk.
- • Messages get missed, or answered twice.
- • Handoffs happen in a chaotic group chat.
- • Nobody knows who's replying to whom.
With Lasani
One inbox. Every teammate. Same number. Zero chaos.
- Every chat is visible to the whole team.
- Assign owners so nothing falls through.
- Private notes replace side chats.
- Coexistence: keep using the WhatsApp Business app too.
Everything you need
A calm, powerful inbox — built for teams that live on WhatsApp.
Every feature below is included in early access — no add-ons, no locked tiers.
The inbox, done right
Smart chat assignment
Three modes: Free-for-all, Take turns, or Balanced. Sticky agents, one-tap transfer with a note, business hours, and auto-return — all inline, no cron.
Private + team notes
Leave context on any chat that only your team can see. Handoffs stop being guesswork; side group chats disappear.
Coexistence, headline feature
Keep using the WhatsApp Business app on your phone AND give your team access via Lasani — on the same number, at the same time.
6 months of history
Connect your number and Lasani imports up to 6 months of past conversations so day one feels like day one hundred.
Works offline (iOS)
The iOS app keeps a full local history in SQLite. Open the app instantly on flaky networks — everything reconciles when you're back.
AI that earns its keep
AI answer bot
An AI agent trained on YOUR website, documents and photos. Answers common questions the moment they come in, hands off politely on anger, and pauses itself for 24h after every handoff.
Instant keyword replies
Up to 50 rules per workspace. Fire before the bot, with a 1-hour per-chat cooldown so nobody gets spammed. Zero AI cost — your first line of defense.
Welcome & away messages
Auto-greet brand-new customers — even as a voice note. Automatic language detection means one welcome can arrive in the customer's own language.
Two-way Live Translation
Per-chat toggle. Customer texts in Arabic, you read English. You type English, they read Arabic. Both the original and translation are kept — nothing is lost.
AI Daily Digest
Every morning: a health score (0-100), 3-6 insight cards backed by real numbers, and 3-5 do-this-today tips tailored to yesterday's data. Delivered as a push.
AI Customer Memory
One tap: a distilled brief of everything you've ever talked about with this customer. Aggressively cached — repeat opens cost zero AI credits.
Media, calls, and growth
Voice notes & rich media
Record, send and play back voice notes with a proper waveform and inline transcription. Photos, videos, documents — all sent client-to-cloud directly for speed.
Lasani Calls
Free audio and video calls with your customers via a shareable link. Peer-to-peer WebRTC — bypasses WhatsApp entirely. Optional TURN for trickier networks.
Broadcasts & templates
Manage WhatsApp templates in-app. AI reviews drafts against Meta policy before submission. Safe-Send Guardian throttles delivery and is cancelable mid-flight.
Free website chat button
One JS snippet, six data attributes. Renders a floating WhatsApp bubble on your site that opens a chat with your Lasani-connected number. Fully static, zero backend cost.
Resolve + CSAT
Mark chats resolved. Optional 5-star survey after every resolve. Auto-reopen if the customer writes back. Lazy auto-resolve keeps things tidy without a cron.
Change number, keep everything
Swap the connected WhatsApp phone number ID whenever you need to. Every chat, customer, note, template and setting is preserved.
Lasani vs. other tools
What you'd pay extra for — included, from day one.
An honest comparison against the generic feature set of typical WhatsApp inbox tools. No competitor names, just the checkbox truth.
Feature
Lasani
Typical tools
Coexistence with WhatsApp Business app
Yes — keep using your phone app on the same number
Often forces you off the app
Own AI bot trained on your content
Included — website + docs + images
Usually a separate paid add-on
Two-way Live Translation
Per-chat, agent ↔ customer in real time
Rare or single-direction only
AI morning digest with health score
Included on every plan
Static analytics dashboards
Free audio/video calls
Included — peer-to-peer WebRTC
Rarely offered; usually paid
Free website chat widget
Included — one-line snippet, zero per-visitor cost
Often gated behind higher plans
iOS native app with full offline history
Yes — SQLite-backed
Often web-only or thin wrappers
AI credit top-ups
From $5 / 500 credits — never expire
≈ $60 / 1,000 credits, often expire
WhatsApp / Meta fee markup
None — passed through at cost
Frequently marked up 15–30%
Uses your messages to train AI
No — never
Sometimes buried in the ToS
How it works
Live in an afternoon. No engineers needed.
01
Create your workspace
Sign up in seconds. Name your team, and you're in.
02
Connect your WhatsApp number
Use a new number or bring your existing WhatsApp Business app number via Coexistence.
03
Your whole team replies together
Invite teammates, assign chats, add notes — all from web or iOS.
Everything is free until 29 November 2026
Pricing
Free until 29 November 2026.
No credit card. Every feature and all AI included. Below are the monthly prices after early access ends.
For solo operators
Solo
One person handling every WhatsApp customer — done properly.
$4.99/ month
After 29 Nov 2026
1 user (single-user plan)
100 AI credits / month
- Shared inbox (web + iOS)
- Unlimited chats & contacts
- AI answer bot & live translation
- Broadcasts & templates
- Website chat button
- AI Daily Digest included free
- Single-user plan — no extra seats
Most popular
Team
A small team, one number, everyone replying together.
$12.99/ month
After 29 Nov 2026
3 users included
500 AI credits / month
- Everything in Solo
- 3 users included
- Smart chat assignment (3 modes)
- Private + team notes
- Keyword auto-replies
- Welcome / away messages
- Extra users: $3.99 / user / mo
For growing teams
Business
For companies scaling WhatsApp support and sales seriously.
$24.99/ month
After 29 Nov 2026
7 users included
1,500 AI credits / month
- Everything in Team
- 7 users included
- Advanced permissions
- Business hours + auto-return
- Resolve + CSAT surveys
- Change number without losing data
- Extra users: $3.99 / user / mo
For power teams
Pro
Bigger teams, heavier automation, more AI headroom every month.
$39.99/ month
After 29 Nov 2026
12 users included
4,000 AI credits / month
- Everything in Business
- 12 users included
- Priority support
- Highest monthly AI credit budget
- Broadcast campaigns at scale
- Early access to new features
- Extra users: only $2.99 / user / mo
Solo is single-user · Extra users $3.99/mo on Team & Business, $2.99/mo on Pro · No setup fees · WhatsApp fees at cost — never marked up.
FAQ
The questions everyone asks first.
Bring your whole team to WhatsApp.
Free while we're in early access. Set up in an afternoon. Keep the number and the app you already use.